PRIVACY POLICY

1. PRIVACY POLICY

This Privacy Policy describes how BEBZ COMMERCE LLC ("we," "us," or "our") collects, uses, and shares personal information when you visit, interact with, or make a purchase from silentsiva.com (the "Site").

1. Who we are

BEBZ COMMERCE LLC 9380 SW 72nd St, Suite B214 Miami, FL 33173, United States EIN: 30-1486892 Email: support@silentsiva.com

For the purposes of the General Data Protection Regulation (GDPR), BEBZ COMMERCE LLC is the data controller of your personal information.

2. Information we collect

We collect the following categories of personal information:

Information you provide:

  • Name and surname
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed securely by our payment providers — we do not store card details)
  • Order history and preferences
  • Communications you send us

Information collected automatically:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the Site
  • Referring website
  • Cookies and similar tracking technologies (see Cookie Policy)

3. How we use your information

We use your personal information to:

  • Process and fulfill your orders
  • Communicate with you about your orders and account
  • Send marketing communications (only with your consent)
  • Improve our Site, products, and services
  • Detect and prevent fraud
  • Comply with legal obligations

4. Legal basis for processing (GDPR)

We process your personal information based on:

  • Performance of a contract: to fulfill your orders
  • Consent: for marketing communications and non-essential cookies
  • Legitimate interests: to improve our services and prevent fraud
  • Legal obligation: to comply with applicable laws

5. Sharing your information

We share your information only with:

  • Shopify Inc.: our e-commerce platform provider
  • Payment processors: to process transactions securely
  • Shipping carriers: to deliver your orders
  • Email service providers: to send transactional and marketing emails
  • Analytics providers: to understand Site usage
  • Legal authorities: when required by law

We do not sell your personal information to third parties.

6. International data transfers

As BEBZ COMMERCE LLC is based in the United States, your personal data may be transferred outside the European Economic Area (EEA). We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

7. Data retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law (e.g., tax records: 7 years).

8. Your rights under GDPR

You have the right to:

  • Access your personal data
  • Rectify inaccurate or incomplete data
  • Erase your data ("right to be forgotten")
  • Restrict processing
  • Object to processing
  • Data portability — receive your data in a structured format
  • Withdraw consent at any time
  • Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at: support@silentsiva.com

We will respond to your request within 30 days.

9. Children's privacy

Our Site is not directed to individuals under 16. We do not knowingly collect personal information from children under 16.

10. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date.

11. Contact us

For any privacy-related questions, contact: support@silentsiva.com