Terms of service

TERMS OF SERVICE

Welcome to silentsiva.com. These Terms of Service ("Terms") govern your access to and use of our Site and the purchase of products from us. By accessing or using our Site, you agree to be bound by these Terms.

1. About us

This Site is operated by:

BEBZ COMMERCE LLC 9380 SW 72nd St, Suite B214 Miami, FL 33173, United States EIN: 30-1486892 Email: support@silentsiva.com

2. Acceptance of terms

By placing an order, you confirm that:

  • You are at least 18 years old or have parental consent
  • You have provided accurate and complete information
  • You agree to these Terms and our Privacy Policy

3. Products and pricing

  • All product descriptions, images, and prices are as accurate as possible but are not guaranteed to be error-free
  • All prices are displayed in EUR and include VAT where applicable
  • Prices may change at any time without prior notice
  • We reserve the right to limit or refuse any order

4. Order process

  1. You select products and add them to your cart
  2. You proceed to checkout and provide your details
  3. You confirm your order by clicking the "Buy now" button — this creates a binding obligation to pay
  4. We send you an order confirmation by email
  5. The contract is formed when we send you a shipping confirmation

5. Payment

  • We accept major credit and debit cards, PayPal, Apple Pay, and Google Pay
  • All payments are processed securely with SSL encryption
  • We do not store your full payment card details

6. Shipping and delivery

Please refer to our Shipping Policy for full details.

7. Right of withdrawal (14-day return)

In accordance with EU Consumer Rights Directive, you have the right to withdraw from your purchase within 14 days of receiving the product, without giving any reason. Please refer to our Refund Policy for full details.

8. Intellectual property

All content on the Site (logos, images, text, designs) is the property of BEBZ COMMERCE LLC or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our prior written consent.

9. User conduct

You agree not to:

  • Use the Site for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the Site
  • Submit false or misleading information

10. Limitation of liability

To the maximum extent permitted by law, BEBZ COMMERCE LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or our products.

This does not limit our liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Any other liability that cannot be excluded under applicable law

11. Force majeure

We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including natural disasters, pandemics, strikes, or government actions.

12. Governing law and jurisdiction

These Terms are governed by the laws of the State of Florida, USA, without regard to conflict of law principles. However, if you are a consumer residing in the European Union, you also benefit from the mandatory consumer protection provisions of the country where you reside.

13. Online dispute resolution

Pursuant to EU Regulation 524/2013, the European Commission provides an online dispute resolution platform: https://ec.europa.eu/consumers/odr

Our email for ODR purposes: support@silentsiva.com

14. Changes to these terms

We may modify these Terms at any time. Updates will be posted on this page with a new "Last updated" date. Continued use of the Site after changes means you accept the new Terms.

15. Contact

For any questions regarding these Terms, contact: support@silentsiva.com